Ms Cissy Chan Ching-sze was appointed as Executive Director, Commercial of Airport Authority Hong Kong in September 2012.

Ms Chan oversees the commercial development of Hong Kong International Airport (HKIA). She is responsible for developing and implementing commercial strategies and identifying potential high-quality tenants and operators for the airport’s commercial portfolio, which spans retail, advertising and aviation logistics. She also leads the commercial division in managing and growing revenue targets while maintaining a high standard of commercial offerings at the airport to enhance the passenger travel experience.

Ms Chan has a wealth of general management experience gained from local and multinational organizations, particularly in partnership development, negotiation and managing commercial alliances. Before joining the Airport Authority, Ms Chan was the Director, Retail Portfolio & Marketing at Hysan Development Company Ltd. Prior to that, she held senior positions in multinational companies including Reckitt Benckiser (Hong Kong/Taiwan) and Johnson & Johnson Hong Kong. She is also an MBA graduate from the Chinese University of Hong Kong.